Pa da, #bendgate hastag je bio trending par dana, jer se masovno pisalo o tome, mozda i ovdje neki hastag i link i @tim_cook ili sl.

ok, objavimo pismo na neku xy stranicu, da se da procitat i saljemo preko twitter s hashtagom nekim.

moze tako?

Tako. Pismo ćemo lako staviti tu na Jab.
Pričekajmo Klobu da napiše svoj prijedlog.

Ajmo kloba

Ovo sam nasro u pola sata.
Stvarno nisam imao ideje niti za slabiji, niti domišljatiji tekst. Slobodno uređujte, dorađujte ili dopisujte što vas volja. Za moguće spell greške unaprijed se ispričavam.

Dear Tim,

Please hear this message from many Apple users from Croatia and neighbouring countries: we are starting to feel that Apple lost its “perfection grip”, and started walking those dire straits we feared you would start to walk going mainstream.
Let us be clear – we love Apple.
But we also love everything Apple stands for.
Or at least, use to stood for so fiercely.
Not so long ago, when we users could be confident that a new OS version that goes public would be polished, if not completely bugless – our site’s themes didn’t consist of nothing more than announcement of your new product or review of a current one. And if some problem did occur, we could be confident that Apple still cares about its high level of reliability, a standard that its founders had established, and we only had to adopt it.
But lately, with so many misteps that happened recently, both iOS and OS X start to feel too much like Windows.
And we don’t like Windows.
Please hear us out and realise the number of dissatisfied people concerning the products we purchase. As the years go by, more and more people on jabucnjak.hr grow dissatisfied with the products and services Apple delivers. But many of our members must rely on a bug free operating system, and on a bug free iOS – because workflow is essential for getting our jobs done. Sadly, this occurs less and less. And with workflow disrupted, our user experience fails.
Now, if you think that this is a message from some small group of dissatisfied consumers from country you wouldn’t even know of if there wasn’t Game of Thrones – let us be clear – you are wrong.
We may be a small group, but know our jobs and this are not levels of quality that Apple use to provide. If something does not change, Apple will loose its customers.
And that is something that neither we or you don’t want to happen.
Please understand that this is an opinion that grows in your user base, and that we don’t want to provoke you. We just want our user experience back.
At last, let us tell you something about us.
Jabucnjak.hr (the Croatian word for apple orchard) is a non-profit volounteer-based community forum for Apple related topics, for users from Croatia, as well as all the others from that use similar languages. Our goal is to help each other in any problems we have with our Macs or iOS devices because customer support is not something we get in these countries (although it has recently been formally established in Croatia, there has even been cases where official Apple support directed clients to look for help on Jabucnjak). It is also a place for Apple fans to gather and endlessly type away about everything Apple related.

Kind regards,

Nitko ne komentira, niti odg. Je li odustajete od pisma ili? I kloba, ok je, ali mislim da je predugo. To treba biti sazeto i kratko i jasno. Samo poruku mu treba poruciti a ne roman. Ja sam barem za takvu varijantu..

Dear Tim,

Please hear this message from many Apple users from Croatia and neighbouring countries.
Now, if you think that this is a message from some small group of dissatisfied consumers from country you wouldn’t even know of if there wasn’t Game of Thrones – let us be clear – you are wrong.

Our message to you and Apple: we are starting to feel that Apple lost its “perfection grip”, and started walking those dire straits we feared you would start to walk going mainstream.
Let us be clear – we love Apple.
But we also love everything Apple stands for.
Or at least, use to stood for so fiercely.
Not so long ago, when we users could be confident that a new OS version that goes public would be polished, if not completely bugless – our site’s themes didn’t consist of nothing more than announcement of your new product or review of a current one. And if some problem did occur, we could be confident that Apple still cares about its high level of reliability, a standard that its founders had established, and we only had to adopt it.

But lately, with so many misteps that happened recently, both iOS and OS X start to feel too much like Windows.

Please hear us out and realise the number of dissatisfied people concerning the products we purchase. As the years go by, more and more people on jabucnjak.hr (see below about our site) grow dissatisfied with the products and services Apple delivers. But many of our members must rely on a bug free operating system, and on a bug free iOS – because workflow is essential for getting our jobs done. Sadly, this occurs less and less. And with workflow disrupted, our user experience fails.

We may be a small group, but know our jobs and this are not levels of quality that Apple use to provide (ne razumijem sintaxu). If something does not change in near future, Apple will start to loose its customers. (dodao izmjenu)
And that is something that neither we or you don’t want to happen.
Please understand that this is an opinion that grows in your user base, and that we don’t want to provoke you. We just want our user experience back and that is the message of this mail (dodao dio na kraju).

At last, let us tell you something about us.
Jabucnjak.hr (the Croatian word for apple orchard) is a non-profit volounteer-based community forum for Apple related topics, for users from Croatia, as well as all the others from that use similar languages. Our goal is to help each other in any problems we have with our Macs or iOS devices because customer support is not something we get in these countries (although it has recently been formally established in Croatia, there has even been cases where official Apple support directed clients to look for help on Jabucnjak). It is also a place for Apple fans to gather and endlessly type away about everything Apple related.

Ja ne mislim da je preopširno. Primjereno je.

Sad sam pročitao sadržaj, imao sam utisak da će se odnositi na nešto što konkretno muči nas na ovim prostorima ali ovo mi je malo pre opširno, ne u smislu dužine, već o problemu koji se pokriva. Kao da oni ne znaju da treba izbjegavati "missteps" i bugove. Opet, što je napisano stoji, pa pretpostavljam da neće škoditi da se pošalje, jedino ne znam koliko to uopće ima smisla.

Inače, "lose", a ne "loose".

dragi Time,

skinite prste sa kalkulatora i vratite nam Apple gdje je greska bila izuzetak a ne pravilo. gdje ne moram cekati 10 mjeseci da se isprave bugovi na novom OS-u da bi se konacno odvazio instalirat ga na svojim uredjajima.
Vratite zadovoljstvo koristenja uredjaja o kojima ne moramo razmisljati, kako hardverski tako softverski, da bi se usredoticili na stvaranje, rad ili zabavu, jer vec neko vrijeme tome nije tako.
Vratiti se izvrsnosti dok jos nije kasno!

clanovi Apple foruma "Jabucnjak", iz Hrvatske, jedine clanice EU bez sluzbenog Apple stora, iTunes stora, i jos malo bez strpljenja.

Srdacno

nije neka poezija, ali da ga sretnem ovako u letu, to bi mu rekao!

Slazem se sa Ribom, treba traziti NESTO konkretno za Hrvatsku. Zasto ne Apple Store?

I onda usput spomenuti sve te gore navedene probleme koji mi trpimo jer eto volimo Apple

Kada napravite finalnu verziju, podijelite ovdje pa cemo organizirati ljude da se to posalje. Ja mogu poprilicno puno ljudi tu mobilizirati da se taj mail i/ili Tweet posalje u jako puno primjeraka, a vjerujem da imamo i puno clanova ovdje sa velikim brojem konekcija

Iako nismo jedina članica Eu bez Apple Store-a (na pamet mi padaju Rumunjska i Bugarska) ovo je jako dobar ulet - jedina članica Eu bez Apple Store-a, iTunesa, i uskoro strpljenja...
Ne znam, reko sam odmah da struku ostavljam jačim ljudima ovdje.
Ako smo ko jedan za Store, može nema frke.
Iako imamo 4 verzije istog pisma, treba nam jača i, dobro je reko začetnik teme, kraća. E sada, tko nije napisao pismo mogao bi nešto i probat, umjesto da pišete šta bi i kako trebalo - napišite to sami.
Imamo više članova sa adresom u engleskom govornom području, mislim da bi oni mogli napisati dobre stvari

Ja isto mislim da klobin tekst nije preopsiran. Ovo sto je kinsif napisao je isto ok ali moglo bi se protumaciti kao neozbiljno, mada je dojam kakav mi imamo dobro ukratko opisan.
"Kao da oni to sve ne znaju."
Pa neka znaju, ali neka znaju da i mi znamo i da nas to jako smeta jer koristimo Apple platformu zbog navodne pouzdanosti, kvalitete i sigurnosti, a sve to iz godine u godinu stvarno postaje navodno.

ma ovo sto sam napisao je zahebancija, samo sam u par crta sazeo sta mi je na dusi!
ali svakako bi trebalo ubaciti nedostatak apple store i itunes store, ako vec pisemo kao skupina korisnika iz hrvatske.

nabrajanje konkretnih problema nije potrebno, samo ce nepotrebno oduziti pismo, a znaju bolje od nas koliko u postotku imaju vise problema nego proteklih godina. svaki dan im stizu milijuni logova sa errorima, mailovi, tvitovi, itd...

bitnije je da bude masovno, pa neka bude sazeto, jer to nece citati samo apple, nego rendom korisici na twitteru i drugim mrezama, a cim je tekst duzi od 4, 5 recenica, broj citanja drasticno pada (na zalost), a samim time i retvitova, a to je ono sto bi nam trebalo. ako pismo ne bude barem malo viralno, corak.

mislim, corak ovako i onako, ali da se barem vidi!

evo ja se samo pravim pametan, a vi drugi pisite!

Predugačko. Tim, kao i nekada Steve, zna odgovoriti na mailove, ali do 4-5 rečenica. Ako je tema opširnija, onda se isplati ići taktikom da se u prvih par rečenica kaže najbitnije, a zatim zamoli da se tema "spusti" segment manageru koji onda to hendla dalje ako se tako odluči.

Ti imaš iskustva s dopisivanjem s Appleom. Ajde onda uzmi pa izreži predloženi tekst.

Kad smo kod pisma pritužbi Apple-u, htijeo sam pokrenuti peticiju ali sam zaboravio jer me posao stisnuo. Uglavnom ima više problema koje bi Apple trebao riješiti.

Globalno: slušalice koje dolaze s iPhone ispadaju masi korisnika iz ušiju, neka to riješe više! Ove koje sad dolaze su beskorisne!

Lokalno: alo hoćemo Apple Store u Hrvatskoj i sve benefite koje donosi! Ovo zanemarivanje je bolno višestruko, možda smo malo tržište (sama HR ne regija) ali plačamo svoje Apple proizvode skuplje od večine EU zemalja da ne spominjem USA, mislim da regija zaslužuje jedan u centru Zagrba, u Ilici ima sigurno par dobrih lokacija bliže trgu!

Znam da sam još nešto ima na listi ali se sad ne mogu sjetiti.


BTW psimo treba biti kratko i jasno.

Evo jedan prijedlog. Pisano na brzinu pa zanemarite spelling.

Dear Tim, hello from Croatia.
We are a group of loyal Apple users who pay their devices well above prices in other countries. And yet, we do not get any of the famous Apple services. We have no Apple store, no iTunes store, no iBooks store, no newsstand… When our devices break (and this is happening more and more often) it takes weeks to fix them. This is unacceptable because we use our devices for work. We rely on them, and on Apple.
Given the prices we pay, it would be nice if we could get at least something better. Maybe Apple store that could help us in minutes, not weeks. This would benefit both us and Apple because our country is ideally located to serve many of your customers in the region.
Please, take our request seriously.
If you would like to know more about our problems, here is the link to jabucnjak.hr.
Best regards.

Đabe link na jabučnjak, treba otvoriti temu s problemima na engleskom i komentari samo na engleskom, pa onda ima smisla linkat na jabučnjak.

Josip R. kaže:


Stvarno misliš da sam predložio da mu damo link na forum na Hrvatskom?

Skupit sve probleme na jedno misto, napisat članak na engleskom i linkat na to.

Treba napravit aplikaciju za pritužbe, komentare, prijedloge, peticije... Pa nek si Tim to skine na iWatch.

Evo i mog skromnog priloga pa se može iskombinirati s ostalim prijedlozima, ali trebalo bi zadržati kratkoću pisma bez suvišnih žalopojki:

Hello Tim!

We are a group of professionals and enthusiasts from Croatia and neighboring countries that use similar languages. We gather on forum www.jabucnjak.hr (the Croatian word meaning “apple orchid”) where we help each other in any problems we have with our Macs or iOS devices because customer support is not something we can easily get in these countries. jabucnjak.hr is a non-profit volunteer based community forum for Apple related topics.

We have only two very important questions for you, hoping that we can get some answer:

1) Do you plan and when to better support Apple users in Croatia and neighboring countries, maybe
open Apple store with genius support?

2) Do you plan and when to bring iTunes Store with iBooks store to Apple users in Croatia and
neighboring countries?

Thank you for considerations
Kind regards

Apple community Croatia and neighboring countries

@Sank pola i onako kratkog teksta objasnjava sto je to Jabucnjak. Mislim da tu nije bitan Jabucnjak vec upozorenje na drastican pad kvalitete SW i HW kojeg Apple isporucuje korisnicima. O tome ni jedna recenica.

Slažem se. Ako nešto treba odrezati, to je onda dio koji se bavi Jabučnjakom jer je on najmanje bitan.

Dear Tim,
In behalf of Apple users from Croatia and neighbour countries we urge you to build an official Apple Store in Zagreb. Our country has recently entered the EU, so Apple users from ex-Yu states think it’s ideal for building an Apple Store which would cover the southeastern Europe region.
Also, we would like to have Croatia’s iTunes Store and iBooks Store, so we urge you to put that in motion too.
Lastly, let us tell you who we are.
We are members of jabucnjak.hr – Apple related topics forum for users from Croatia and other countries with similar languages. Many times there has been cases where official Apple support directed clients to look for help on jabucnjak.
So please, take our request seriously.

Ukupno sedam rečenica.

#time, kume, aj nam sredi store i tjunse da zajebemo hrvatske homofobe

ibooks store koliko sam skuzio sada imamo. molim da netko provjeri jer sam se opet prebacio na australski account

Nemamo. Imamo samo free knjige.

florijan kaže:


U HR nema ljudi koji imaju strah od homo osoba samo onih koji ne podržavaju isto. Daj više naučite da ne možete koristiti riječ homofob.

Dear Tim,
nama je sve super sto dolazi iz Apple, samo nam jos otvori Apple Store u Zagrebu i ak' moze i iTunes Store. Nasoj sreci nigdje kraja